About Metro Media Security
Our Sales, Installation and Service teams undergo a rigorous certification program and a criminal background check. Our 90+ customer service representatives are cross-trained in not only monitoring situations, but also billing and troubleshooting to ensure a “one-stop shopping” experience. Our staff also has bilingual capabilities in Spanish and we also have a language line to communicate with any other dialects.
The entire Metro Media team takes pride in making sure our customers’ lives and properties are protected. Our response time for life threatening and property intrusion alarms is within 15 seconds on average. We look forward to serving you as a current or future customer.